Terms of Service

Terms of Service

Effective Date: February 2, 2025
Last Updated: February 2, 2025

1. Acceptance of Terms

By accessing or using Rubicon Direct’s services, website, or communications, you agree to be
bound by these Terms of Service and our Privacy Policy.

2. Services Description

Rubicon Direct provides renewable energy solutions, telecom services, business solutions,
municipal partnerships, and training solutions. For details about our specific offerings,
please visit our website or contact us directly.

3. SMS/Text Messaging Terms

3.1 Program Description

When you provide your mobile phone number and consent to receive text messages from Rubicon
Direct, you may receive:

• Transactional Messages: Appointment reminders, order confirmations, account notifications,
and service updates
• Marketing Messages: Special offers, discounts, new product updates, and promotional content
(only if you opt-in)

3.2 Message Frequency

Message frequency varies based on your account activity and the preferences you select.
Marketing messages are typically limited and sent only to those who have opted in.

3.3 Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Rubicon Direct is not responsible for any charges assessed by your carrier. Mobile carriers are not liable for delayed or undelivered messages.

3.4 Opt-Out Instructions

You may opt out of receiving text messages at any time by:

• Replying STOP to any message from +1 888-890-5332
• Replying UNSUBSCRIBE, END, QUIT, or CANCEL to any message
• Contacting us at info@rubicon.direct

After opting out, you will receive a confirmation message and will no longer receive text
messages from that program.

3.5 Help and Customer Support

For assistance with our SMS program:

• Reply HELP to any message from +1 888-890-5332
• Email: info@rubicon.direct
• Phone: 1 (888) 915-9720
• Address: 1444 N Farnsworth Ave. Suite 100, Aurora, Illinois 60505

3.6 Supported Carriers

Our SMS program is supported on all major U.S. carriers including AT&T, Verizon, T-Mobile,
and others. Carrier participation may change without notice.

3.7 Age Requirement

By providing your mobile number and opting in to receive text messages from Rubicon Direct, you represent and warrant that you are at least eighteen (18) years of age or older.

4. Privacy

Your use of our services is also governed by our Privacy Policy, available at
https://rubicon.direct/privacy-policy/

5. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page
with an updated effective date.

6. Contact Information

Rubicon Direct
1444 N Farnsworth Ave. Suite 100
Aurora, Illinois 60505
Email: info@rubicon.direct
Phone: 1 (888) 915-9720